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    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-07-poster.jpg</video:thumbnail_loc>
      <video:title>Case 07: Thirteen Cents — The Platform Police</video:title>
      <video:description>Thirteen cents a minute for voice AI, plus the fees they do not mention.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-07.mp4</video:content_loc>
      <video:duration>40</video:duration>
      <video:publication_date>2026-08-31</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/explainers/platform-poster.jpg?v=2</video:thumbnail_loc>
      <video:title>KX21 in 22 seconds</video:title>
      <video:description>Four products, each priced against the bill it replaces. E-sign is $15 a month. Voice AI is 8 cents a minute, phone call included. Call tracking and lead routing at half what you pay now. Find out how you could save 50% or more.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/explainers/platform-explainer.mp4?v=2</video:content_loc>
      <video:duration>22</video:duration>
      <video:publication_date>2026-10-04</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/explainers/kontrolx-howto-poster.jpg</video:thumbnail_loc>
      <video:title>How KontrolX works</video:title>
      <video:description>How KontrolX works: every lead comes in one door, is screened before you spend on it, and goes to the right buyer, with every cost and payout on the record. 50% off your bill, base rate from $2,500 a month, no per-lead fee.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/explainers/kontrolx-howto.mp4</video:content_loc>
      <video:duration>85</video:duration>
      <video:publication_date>2026-09-26</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/explainers/kurrent-howto-poster.jpg</video:thumbnail_loc>
      <video:title>How Kurrent works</video:title>
      <video:description>How Kurrent works: call tracking and routing on your own carrier account, at cost. Every call screened before it rings. One monthly fee; about 45% less at a million minutes a month.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/explainers/kurrent-howto.mp4</video:content_loc>
      <video:duration>72</video:duration>
      <video:publication_date>2026-09-26</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/explainers/kapture-howto-poster.jpg</video:thumbnail_loc>
      <video:title>How Kapture works</video:title>
      <video:description>How Kapture works: build or bring a form, record every submission as a replay and a tamper-proof record in your own storage, and send documents for e-signature with no seats.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/explainers/kapture-howto.mp4</video:content_loc>
      <video:duration>80</video:duration>
      <video:publication_date>2026-09-26</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/explainers/komms-53s-poster.jpg</video:thumbnail_loc>
      <video:title>Komms in 53 seconds</video:title>
      <video:description>Komms decides, it doesn&apos;t prompt: a decision model keeps every call on defined routes and reaches for an LLM only when the caller steps off the path. 8¢ a minute, phone call included: phone, AI and voice.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/explainers/komms-53s.mp4</video:content_loc>
      <video:duration>53</video:duration>
      <video:publication_date>2026-09-26</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/what-is-a-crm-poster.jpg</video:thumbnail_loc>
      <video:title>What is a CRM?</video:title>
      <video:description>CRM stands for customer relationship management. A CRM is the one place a business keeps track of every customer: who they are, what they bought, and every call and email.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/what-is-a-crm.mp4</video:content_loc>
      <video:duration>62</video:duration>
      <video:publication_date>2026-10-04</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/how-e-signatures-work-poster.jpg</video:thumbnail_loc>
      <video:title>How does e-sign work?</video:title>
      <video:description>An e-signature lets you sign a document online instead of on paper. In the US, it is just as legal as signing with a pen for most contracts.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/how-e-signatures-work.mp4</video:content_loc>
      <video:duration>53</video:duration>
      <video:publication_date>2026-10-04</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/what-is-call-tracking-poster.jpg</video:thumbnail_loc>
      <video:title>What is call tracking?</video:title>
      <video:description>Call tracking tells you which ad or web page made your phone ring, and what happened on the call.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/what-is-call-tracking.mp4</video:content_loc>
      <video:duration>49</video:duration>
      <video:publication_date>2026-10-04</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/how-call-tracking-works-poster.jpg</video:thumbnail_loc>
      <video:title>How does call tracking work?</video:title>
      <video:description>Each ad gets its own phone number. When someone calls it, the call is checked, connected to the right place, recorded, and logged with where it came from.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/how-call-tracking-works.mp4</video:content_loc>
      <video:duration>54</video:duration>
      <video:publication_date>2026-10-04</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/how-lead-routing-works-poster.jpg</video:thumbnail_loc>
      <video:title>How does lead routing work?</video:title>
      <video:description>Lead routing decides where each new lead goes (which buyer, which team or which salesperson) in seconds, based on rules you set.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/how-lead-routing-works.mp4</video:content_loc>
      <video:duration>56</video:duration>
      <video:publication_date>2026-10-04</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/what-is-an-api-poster.jpg</video:thumbnail_loc>
      <video:title>What is an API?</video:title>
      <video:description>An API is how one piece of software talks to another. No person in the middle. No copy and paste. API stands for application programming interface.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/what-is-an-api.mp4</video:content_loc>
      <video:duration>47</video:duration>
      <video:publication_date>2026-10-12</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/what-is-pre-ping-poster.jpg</video:thumbnail_loc>
      <video:title>What is pre-ping?</video:title>
      <video:description>Pre-ping means asking first. Before a lead or a call is sent, a quick check goes out: should this one go through?</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/what-is-pre-ping.mp4</video:content_loc>
      <video:duration>42</video:duration>
      <video:publication_date>2026-10-13</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/how-lead-validation-works-poster.jpg</video:thumbnail_loc>
      <video:title>How does lead validation work?</video:title>
      <video:description>Lead validation means checking a lead before you pay for it or call it. Bad leads cost you twice: you pay for the lead, then you pay someone to call a number that doesn&amp;rsquo;t work.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/how-lead-validation-works.mp4</video:content_loc>
      <video:duration>44</video:duration>
      <video:publication_date>2026-10-13</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/validating-calls-in-real-time-poster.jpg</video:thumbnail_loc>
      <video:title>Why aren’t you validating calls in real time?</video:title>
      <video:description>Most businesses find out a call was bad after it&amp;rsquo;s over. By then, your people&amp;rsquo;s time is spent and the minutes are paid for. Checking calls in real time means every call is checked before the phone rings.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/validating-calls-in-real-time.mp4</video:content_loc>
      <video:duration>46</video:duration>
      <video:publication_date>2026-10-13</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/overpaying-for-your-crm-poster.jpg</video:thumbnail_loc>
      <video:title>Why are you overpaying for your CRM?</video:title>
      <video:description>Look at your lead software bill. Most of them charge you three ways, so the better your business does, the more they take.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/overpaying-for-your-crm.mp4</video:content_loc>
      <video:duration>43</video:duration>
      <video:publication_date>2026-10-13</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/overpaying-for-call-tracking-poster.jpg</video:thumbnail_loc>
      <video:title>Why are you overpaying for call tracking?</video:title>
      <video:description>Look at your call tracking bill. The biggest line is almost always minutes. Your call tracking company buys those minutes from a phone company, then sells them to you for more.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/overpaying-for-call-tracking.mp4</video:content_loc>
      <video:duration>48</video:duration>
      <video:publication_date>2026-10-13</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/learn/own-your-infrastructure-poster.jpg</video:thumbnail_loc>
      <video:title>What does it mean to own your own infrastructure?</video:title>
      <video:description>Owning your own infrastructure means the accounts your business runs on are in your name: your phone numbers, your recordings, your data.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/learn/own-your-infrastructure.mp4</video:content_loc>
      <video:duration>45</video:duration>
      <video:publication_date>2026-10-13</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/explainers/recorded-esign-poster.jpg</video:thumbnail_loc>
      <video:title>Recorded e-signature</video:title>
      <video:description>An audit trail says a signature happened. A recording shows how. A real Kapture signing, replayed start to finish: every field and the signature, as it happened.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/explainers/recorded-esign.mp4</video:content_loc>
      <video:duration>21</video:duration>
      <video:publication_date>2026-09-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/explainers/why-kx21-poster.jpg</video:thumbnail_loc>
      <video:title>What does KX21 stand for?</video:title>
      <video:description>KX is KontrolX. 2 is the two non-technical founders. 1 is the technical one, who had to whip them into shape.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/explainers/why-kx21.mp4</video:content_loc>
      <video:duration>53</video:duration>
      <video:publication_date>2026-10-01</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/headquarters-poster.jpg</video:thumbnail_loc>
      <video:title>Welcome to Headquarters — The Platform Police</video:title>
      <video:description>Chief Coolidge walks the Platform Police bullpen. Every phone is a client who is paying too much for software.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/headquarters.mp4</video:content_loc>
      <video:duration>27</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-01-poster.jpg</video:thumbnail_loc>
      <video:title>Case 01: Ten Seats — The Platform Police</video:title>
      <video:description>An e-signature vendor bills ten seats. Two people sign anything.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-01.mp4</video:content_loc>
      <video:duration>35</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-02-poster.jpg</video:thumbnail_loc>
      <video:title>Case 02: Twelve Months — The Platform Police</video:title>
      <video:description>A twelve-month contract. Nobody has logged in since March.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-02.mp4</video:content_loc>
      <video:duration>34</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-03-poster.jpg</video:thumbnail_loc>
      <video:title>Case 03: Four Cents — The Platform Police</video:title>
      <video:description>Four cents per lead recording, and a million recordings. That is $40,000.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-03.mp4</video:content_loc>
      <video:duration>33</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-04-poster.jpg</video:thumbnail_loc>
      <video:title>Case 04: The Bill That Grows Faster — The Platform Police</video:title>
      <video:description>They grew, they got the volume discount, and they still pay about eight times what the carrier charges.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-04.mp4</video:content_loc>
      <video:duration>50</video:duration>
      <video:publication_date>2026-09-07</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-05-poster.jpg</video:thumbnail_loc>
      <video:title>Case 05: One Tier Up — The Platform Police</video:title>
      <video:description>The feature is in the product. She is on Standard, so she cannot use it.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-05.mp4</video:content_loc>
      <video:duration>34</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-06-poster.jpg</video:thumbnail_loc>
      <video:title>Case 06: The Free Trial — The Platform Police</video:title>
      <video:description>A thirty-day trial. They have been paying ever since.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-06.mp4</video:content_loc>
      <video:duration>32</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-08-poster.jpg</video:thumbnail_loc>
      <video:title>Case 08: The Checkbox — The Platform Police</video:title>
      <video:description>A buyer says they never agreed to the cancel policy. The merchant sends the bank today&apos;s checkout page. The Platform Police show the record that should have been sent. 39-second case.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-08.mp4</video:content_loc>
      <video:duration>39</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://s.kx21.com/static/media/explainers/investor-promo-poster.jpg</video:thumbnail_loc>
      <video:title>KX21 for investors: move labor to technology, keep the margin</video:title>
      <video:description>KX21 brings capture, calls, routing and AI voice into one connected operating platform: Kapture, Kurrent, KontrolX and Komms. Your provider accounts, your data, published software pricing, no markup on third-party usage.</video:description>
      <video:content_loc>https://s.kx21.com/static/media/explainers/investor-promo.mp4</video:content_loc>
      <video:duration>60</video:duration>
      <video:publication_date>2026-10-02</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/explainers/ai-receptionist-poster.jpg</video:thumbnail_loc>
      <video:title>AI Receptionist for $0.08 a Minute — Watch It Take a Call | Komms</video:title>
      <video:description>Every missed call is a customer calling someone else. A Komms AI receptionist answers every call, answers questions from your own documents, books appointments, and transfers the caller to a person when they ask. Every call is recorded and written out, word for word.</video:description>
      <video:content_loc>https://kx21.com/static/media/explainers/ai-receptionist.mp4</video:content_loc>
      <video:duration>35</video:duration>
      <video:publication_date>2026-10-19</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/explainers/ai-voice-agent-poster.jpg</video:thumbnail_loc>
      <video:title>AI Voice Agent: Build One in Minutes, $0.08 a Minute | Komms</video:title>
      <video:description>An AI voice agent holds a real phone conversation for you. In Komms you build it as steps: what it says, what it listens for, and where the call goes next. Test it in chat before it takes a single call, then it follows your script on every call and hands off to a person when needed.</video:description>
      <video:content_loc>https://kx21.com/static/media/explainers/ai-voice-agent.mp4</video:content_loc>
      <video:duration>32</video:duration>
      <video:publication_date>2026-10-19</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/explainers/ai-call-center-poster.jpg</video:thumbnail_loc>
      <video:title>AI Call Center: Answer Every Call, $0.08 a Minute | Komms</video:title>
      <video:description>A busy line means callers on hold, or callers who hang up. Komms AI agents answer calls as they come in, many at the same time. They ask your questions, save the answers, and transfer callers to your team when they ask for a person. You see every call: the recording, the transcript and the result.</video:description>
      <video:content_loc>https://kx21.com/static/media/explainers/ai-call-center.mp4</video:content_loc>
      <video:duration>30</video:duration>
      <video:publication_date>2026-10-19</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/explainers/ai-outbound-calling-poster.jpg</video:thumbnail_loc>
      <video:title>AI Outbound Calling With TCPA Consent Proof | Komms + Kapture</video:title>
      <video:description>Before an AI agent calls anyone, you need proof they said yes. Since 2024 the FCC treats an AI-generated voice as an artificial voice under the TCPA, so you need the person&apos;s consent before the call. Your consent wording should say you may call them with an artificial or AI-generated voice.</video:description>
      <video:content_loc>https://kx21.com/static/media/explainers/ai-outbound-calling.mp4</video:content_loc>
      <video:duration>54</video:duration>
      <video:publication_date>2026-10-19</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/explainers/online-form-builder-poster.jpg</video:thumbnail_loc>
      <video:title>Online Form Builder That Records Every Submission | Kapture</video:title>
      <video:description>Describe the form you need in one sentence and Kapture builds it and hosts it. Every visit is recorded: what the person typed and the exact consent wording they agreed to. Already have a form? Add a few lines of code and Kapture records every visit.</video:description>
      <video:content_loc>https://kx21.com/static/media/explainers/online-form-builder.mp4</video:content_loc>
      <video:duration>32</video:duration>
      <video:publication_date>2026-10-19</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/explainers/e-signature-software-poster.jpg</video:thumbnail_loc>
      <video:title>E-Signature Software: Unlimited Signatures for $15 a Month | Kapture</video:title>
      <video:description>Most e-signature tools bill you by the seat, or by the envelope. Kapture is $15 a month for unlimited e-signatures with your own storage. Upload a PDF and Kapture finds the name, signature and date lines. Send it; the signer opens the link and signs, with no account. Every signing is recorded, so you can replay exactly what they saw.</video:description>
      <video:content_loc>https://kx21.com/static/media/explainers/e-signature-software.mp4</video:content_loc>
      <video:duration>35</video:duration>
      <video:publication_date>2026-10-19</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/platform-police/ten-seats</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-01-poster.jpg</video:thumbnail_loc>
      <video:title>Case 01: Ten Seats — The Platform Police</video:title>
      <video:description>An e-signature vendor bills ten seats. Two people sign anything.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-01.mp4</video:content_loc>
      <video:duration>35</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/platform-police/twelve-months</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-02-poster.jpg</video:thumbnail_loc>
      <video:title>Case 02: Twelve Months — The Platform Police</video:title>
      <video:description>A twelve-month contract. Nobody has logged in since March.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-02.mp4</video:content_loc>
      <video:duration>34</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/platform-police/four-cents</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-03-poster.jpg</video:thumbnail_loc>
      <video:title>Case 03: Four Cents — The Platform Police</video:title>
      <video:description>Four cents per lead recording, and a million recordings. That is $40,000.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-03.mp4</video:content_loc>
      <video:duration>33</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/platform-police/the-bill-that-grows-faster</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-04-poster.jpg</video:thumbnail_loc>
      <video:title>Case 04: The Bill That Grows Faster — The Platform Police</video:title>
      <video:description>They grew, they got the volume discount, and they still pay about eight times what the carrier charges.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-04.mp4</video:content_loc>
      <video:duration>50</video:duration>
      <video:publication_date>2026-09-07</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/platform-police/one-tier-up</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-05-poster.jpg</video:thumbnail_loc>
      <video:title>Case 05: One Tier Up — The Platform Police</video:title>
      <video:description>The feature is in the product. She is on Standard, so she cannot use it.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-05.mp4</video:content_loc>
      <video:duration>34</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/platform-police/the-free-trial</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-06-poster.jpg</video:thumbnail_loc>
      <video:title>Case 06: The Free Trial — The Platform Police</video:title>
      <video:description>A thirty-day trial. They have been paying ever since.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-06.mp4</video:content_loc>
      <video:duration>32</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/platform-police/thirteen-cents</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-07-poster.jpg</video:thumbnail_loc>
      <video:title>Case 07: Thirteen Cents — The Platform Police</video:title>
      <video:description>Thirteen cents a minute for voice AI, plus the fees they do not mention.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-07.mp4</video:content_loc>
      <video:duration>40</video:duration>
      <video:publication_date>2026-08-31</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/platform-police/the-checkbox</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://kx21.com/static/media/unit-21/case-08-poster.jpg</video:thumbnail_loc>
      <video:title>Case 08: The Checkbox — The Platform Police</video:title>
      <video:description>A buyer says they never agreed to the cancel policy. The merchant sends the bank today&apos;s checkout page. The Platform Police show the record that should have been sent. 39-second case.</video:description>
      <video:content_loc>https://kx21.com/static/media/unit-21/case-08.mp4</video:content_loc>
      <video:duration>39</video:duration>
      <video:publication_date>2026-08-30</video:publication_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url>
  <url><loc>https://kx21.com/investors</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url>
  <url><loc>https://kx21.com/press</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url>
  <url><loc>https://kx21.com/press/kx21-launch</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url>
  <url><loc>https://kx21.com/press/kapture-launch</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url>
  <url><loc>https://kx21.com/contact</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url>
  <url><loc>https://kx21.com/static/privacy.html</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.3</priority></url>
  <url><loc>https://kx21.com/static/terms.html</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.3</priority></url>
  <url><loc>https://kx21.com/static/do-not-sell.html</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.3</priority></url>
  <url><loc>https://kx21.com/static/cookie-policy.html</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.3</priority></url>
  <url><loc>https://kx21.com/static/accessibility.html</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.3</priority></url>
  <url><loc>https://kx21.com/talks/tcpa/</loc><lastmod>2026-10-19</lastmod><changefreq>weekly</changefreq><priority>0.6</priority></url>
</urlset>
