What is deterministic voice AI?

• A deterministic voice agent works from a script. You set each question, the answers you expect, and where each answer goes next. Call one and call ten thousand run the same way.
• An LLM voice agent works from a prompt. A large language model decides what to say and what to do on each turn, so two callers who say the same thing can get different answers.
• Both use AI to understand the caller. The difference is who decides the next step: your script, or the model.

• Every required line gets said. If the greeting says the caller is talking to an AI and that the call is recorded, it is said on every call.
• The data comes back clean. Each answer is checked against what you expect: yes or no, a date, a number, an email, or one of your options.
• Nothing gets made up. The agent asks your questions and gives the answers you loaded, so you can check a call against the script.
• Changes are easy to test. You change one step, test it, and know exactly what changed.

We call it ultra-deterministic: every Komms call runs on a script with the same questions, the same order and the same rules. Komms uses AI to understand each answer in the caller’s own words, then the script sends the call to the next step.

When a caller asks something off-script, the agent answers from the documents you loaded, then goes back to the script where it left off. It can book an appointment, take a message, or transfer the call to a person.

Komms is $0.08 a minute, billed in 6-second steps. That covers the phone call, the AI and a standard voice. The only other charge is $15 a month per phone number. You can try it free.