Komms · Inbound/Outbound Calls
An AI phone agent for any business. You write the script. $0.08/min.
Komms reduces talk time 30–40% vs. your agents on the same script.
Any industry, any questions, inbound or outbound calls. It asks what you would ask, then books, looks things up or passes the call to a person.
Heads up: the demo line is a live Social Security disability (SSDI) intake. It asks real screening questions and calls are recorded. Hang up any time.
Running a call center? See how Komms fits with lead recording, lead routing, call screening and e-sign on one stack.
Starts answering in a typical 162 ms
When a caller stops talking, Komms starts its reply in a median 162 milliseconds. We timed every turn on our live demo line, and every call report shows the timing, line by line.
| Turns | Reply within |
|---|---|
| Half (median) | 162 ms |
| 75% | 181 ms |
| 90% | 211 ms |
| 95% | 283 ms |
Measured from the moment the caller finishes speaking to the moment our reply starts and goes to the voice: 1,048 live turns across 502 calls on the Komms demo line, Oct 6–7, 2026, from the Komms call logs. 86.5% of turns started within 200 ms. Generating the voice and carrying it over the phone network add to what the caller hears.
See for yourself: +1 (618) 228-1183. It is a live Social Security disability (SSDI) intake line: it asks real screening questions and calls are recorded. Hang up any time.
Komms, explained in 62 seconds.
The problem, the fix, and the numbers. Then let's talk about what you'd save.
What it costs
8¢ a minute for each minute the AI is on a call — the AI and a standard voice included. The phone call is included too, in and out, billed in 6-second steps. No monthly platform fee and no charge per agent; the only other charge is $15 a month per phone number. New accounts start with 50,000 free tokens — $50, about 625 minutes of calls — with no credit card needed. After that, the minimum purchase is $20. Contact us: lower prices may apply at your volume. See how that prices out compared to Retell, Bland and Vapi.
Build a script for any business
Komms is not made for one industry. You write the script, so the agent asks your questions, in your order, and does what your team would do with each answer.
1. Write your questions
Start with the questions you already ask on the phone. Each one gets its own step, with the answers you expect.
2. Choose what happens next
Each answer picks the next step: another question, a look-up in your system, a booking, or a transfer to a person.
3. Test it, then go live
Try the script in a test chat before it takes a real call. Load your documents so it can answer questions too.
A few of the ways businesses use it:
- Law firms: take the intake and book the consult.
- HVAC, plumbing and home services: book the job and send emergencies to a person.
- Insurance: check the basics, then pass the caller to a licensed agent.
- Lead buyers and call centers: qualify every caller before a rep picks up.
- Any small business: answer every call, take a message, book a time.
- Spanish-speaking callers: the same script in English or Spanish.
Don’t see your business? The same steps work for any call you can write down.
What it does
Visual script builder
Each node is one question, with its own goal and sample phrasings. Typed answers pick the next step: yes or no, numbers, ranges, dates, or a choice from a list.
Reusable sub-workflows
Build a stage once, such as authorization, callback or DNC. Then call it from any script. It exists in one place, however many scripts use it.
Inbound & outbound
The campaign type sets the call direction. Attach or buy a number for each one. Each has its own agent name, company and time zone.
Human transfer
Hand off to a set number, or to one picked during the call. Send it blind or announced. Ask for a key press to accept. Try 1 to 10 times, with a 5 to 120 second timeout.
Web chat, same script
An SDK key turns the same agent into a chat widget. It drops into React, Next.js or plain HTML. It only runs on the sites you allow.
Event webhooks
Subscribe to the events you care about: Answer, End call, No answer, Reschedule, DNC, DNQ, Qualified, Transferred and Transfer busy. Map each field to your own keys.
API tools mid-call
API and script tools run between turns. Call your CRM, an eligibility check or any endpoint. Then route the call on what comes back.
Knowledge-base Q&A
Load your docs. The agent answers caller questions from them mid-script. Then it picks up right where it left off.
Global paths built in
Every turn is checked for intent. Asks for a human, holds, reschedules, DNC, abuse and stuck loops are all handled. You do not build a branch for each one.
See inside Komms
Build the flow
Each box is one question. Each answer leads to the next step.
Test every path in one click
Simulated callers run through the whole campaign before a real one does.
See the timing on every call
Every call report shows how fast each reply started, turn by turn.
Put the same agent on your website
The campaign that answers the phone also runs as a website chat.
Schedule appointments with Google Calendar
When Calendar scheduling is enabled for your account, connect Google Calendar from Tools, choose a calendar you can edit, and add a Schedule event step to a campaign. Your voice or chat agent can offer available times and book, move, or cancel appointments on the selected calendar.
Choose email contact details, with optional email verification, or a name and phone number. Email appointments send Google Calendar invitation updates. Name and phone appointments are saved without an email invitation.
Microsoft calendars connect the same way. A Microsoft calendar must belong to the mailbox you connect; shared and delegated calendars are not offered. Other calendar integrations are available on request.
Komms requests your calendar list so you can choose a calendar, and calendar event access to check availability and manage appointments. Scheduling details needed for the conversation may be processed by the AI and voice services used by your campaign. Connecting a calendar is optional.
Calendar privacy details Google API data terms Contact support
Everything included
8¢ a minute covers all of it, phone calls included. The only other charge is $15 a month per number.
Script builder
- One node per question, each with its own goal
- Typed answers: yes or no, numbers, ranges, dates, lists
- Each answer routes to the next step
- Stages you build once and reuse in any script
- Checks that end calls that do not qualify
Calls
- Inbound and outbound campaigns
- Attach or buy a number for each campaign
- Agent name, company and time zone per campaign
- Transfer to a person: blind or announced, 1 to 10 tries
- Built-in handling for asks for a human, holds, reschedules, DNC and abuse
Mid-call smarts
- Call your CRM or any API between turns
- Route the call on what comes back
- Answer questions from your own documents, then pick up the script
- A standard voice and the model included
Hookups
- Webhooks: answered, ended, no answer, reschedule, DNC, DNQ, qualified, transferred, transfer busy
- Map each field to your own keys
- Transcripts and the API included
- The same script as a web chat widget for React, Next.js or HTML
Ready-made Komms setups
One job each, with the script and what it costs.
New to Komms? Your first AI voice agent in about 10 minutes.
- An AI receptionist that answers every call for $0.08 a minute
- An AI voice agent for your phone calls, $0.08 a minute all in
- An AI answering service with no monthly minimum
- An AI phone agent for calling your leads back in minutes
- An AI call center priced by the minute, not the seat
- AI outbound calling for people who asked to hear from you
- A virtual receptionist that is there for every call
- An AI receptionist a small business can afford
- A legal answering service that does the intake too
- An answering service for HVAC, plumbing and home services
- A bilingual answering service in English and Spanish
- An after-hours answering service that costs $0.08 a minute
- An AI appointment setter that books the call for $0.08 a minute
- Qualify every inbound call before a rep picks up
- Insurance intake calls, handled by an AI agent at $0.08 a minute
- Call every new lead back while they are still on your site
Questions
What is Komms?
Komms is an AI voice agent you build as a flow of questions. Each node is one turn with a typed answer, a yes or no, a number, a date or a choice, and each answer routes to the next step. The same script runs inbound, outbound and as a web chat widget on your site.
How much does Komms cost?
8¢ for each minute the AI is on a call. That includes the AI, a standard voice, transcripts, webhooks and the API. There is no monthly platform fee and no charge per agent. New accounts get 50,000 free tokens ($50, about 625 minutes of calls) with no credit card. After that, the smallest purchase is $20. The phone call itself is included in the 8¢, in and out, billed in 6-second steps. The only other charge is $15 a month per phone number. Anything extra you add yourself, like a premium voice, bills to you directly. Contact us: you may get a lower price at your volume.
Does Komms handle inbound and outbound calls?
Yes. The campaign type sets the direction, and each campaign has its own number, agent name, company and time zone.
Can the agent transfer to a person?
Yes. Hand off to a set number or one chosen during the call, blind or announced, optionally asking the receiver to press a key to accept, with 1 to 10 attempts and a 5 to 120 second timeout each.
What events can Komms send to my systems?
Answer, end of call, no answer, reschedule, DNC, DNQ, qualified, transferred and transfer busy, each as a webhook with fields mapped to your own keys.
Can the agent call an API mid-call?
Yes. API and script tools run between turns, so the agent can check eligibility, look up a record in your CRM or hit any endpoint, then route the call on what came back. It can also answer caller questions from a knowledge base you load and return to the script where it left off.
What happens when a caller goes off script?
Every turn is checked for intent. Asking for a human, holding, rescheduling, do-not-call requests, abuse and stuck loops are handled by built-in global paths, so you do not build a branch for each.
How does Komms compare to Retell, Bland and Vapi?
Retell lists $0.07 to $0.31 a minute. Bland charges $0.14 a minute with no monthly fee, or $0.12 with a $299 monthly fee. Vapi lists $0.05 a minute, but speech-to-text, the AI and the voice cost extra. Komms is 8¢ a minute with the phone call, the AI and a standard voice included, and no monthly fee. The comparison pages show each at 100,000 minutes.
Can I try the agent before buying?
Yes. The Komms page has a live number; the agent that answers is the same one that answers for customers, with no sandbox and no script for you to follow.
How fast does Komms answer?
On our live demo line, Komms starts its reply in a typical (median) 162 milliseconds after the caller stops talking; 90% of turns started within 211 ms, across 1,048 turns on Oct 6–7, 2026, from the Komms call logs. Generating the voice and the phone network add to what the caller hears. Every call report shows the timing for each turn, and you can test it yourself at +1 (618) 228-1183, a live SSDI intake line where calls are recorded.