Komms · Inbound/Outbound Calls
Start free: 625 minutes →then $0.08 a minute, phone call includedUltra-Deterministic Voice AI Is Here
Heads up: the demo line is a live Social Security disability (SSDI) intake. It asks real screening questions and calls are recorded. Hang up any time.
Every call ends in one outcome, saved with its recording.
Outbound calls come from your own dialer. Kapture keeps the consent proof. Not legal advice.
Explore Komms: video tour, screenshots, all features and FAQs
The problem, the fix, and the numbers. Then let's talk about what you'd save.
Build the flow
Each box is one question. Each answer leads to the next step.
Test every path in one click
Simulated callers run through the whole campaign before a real one does.
See the timing on every call
Every call report shows how fast each reply started, turn by turn.
Put the same agent on your website
The campaign that answers the phone also runs as a website chat.
8¢ a minute covers all of it, phone calls included. The only other charge is $15 a month per number.
Script builder
- One node per question, each with its own goal
- Typed answers: yes or no, numbers, ranges, money, percents, dates, times, names, lists, email, phone and ZIP
- Each answer routes to the next step
- Stages you build once and reuse anywhere in the script
- Checks that end calls that do not qualify
Calls
- Inbound and outbound campaigns
- Attach or buy a number for each campaign
- Agent name, company and time zone per campaign
- Transfer to a person: blind or announced, 1 to 10 tries
- Returning callers pick up where they left off
- Callers can fix an earlier answer, or ask a question on the last step, without starting over
- Built-in handling for asks for a human, holds, reschedules, DNC and abuse
Mid-call smarts
- Call your CRM or any API between turns
- Route the call on what comes back
- Answer questions from your own documents, then pick up the script
- Switch between English and Spanish when the caller wants to; once a caller switches to Spanish, the whole call stays in Spanish
- A standard voice and the model included
Hookups
- Webhooks: answered, ended, no answer, reschedule, DNC, DNQ, qualified, transferred, transfer busy, resolved, unresolved, appointment booked, moved or cancelled
- Map each field to your own keys
- Transcripts and the API included
- The same script as a web chat widget for React, Next.js or HTML, which emails your team when a visitor needs a person
TTFW (time to first word): a median 77 ms
Komms’s TTFW (time to first word) is a median 77 milliseconds, from a caller’s words arriving as text to Komms handing its first words to the voice. We timed every turn on live calls, and every call report shows the timing, line by line.
| Turns | TTFW within |
|---|---|
| Half (median) | 77 ms |
| 75% | 96 ms |
| 90% | 121 ms |
| 95% | 153 ms |
Measured from the moment the caller’s words arrive as text to the moment Komms hands its first words to the voice (TTFW): 15,297 live turns across 2,841 live calls on three Komms campaigns, Oct 21–Nov 6, 2026, from the Komms call logs. 97% of turns started within 200 ms. Turning speech into text, generating the voice and carrying it over the phone network add to what the caller hears. Full numbers and method.
See for yourself: +1 (618) 228-1183. It is a live Social Security disability (SSDI) intake line: it asks real screening questions and calls are recorded. Hang up any time.
Schedule appointments with Google Calendar
When Calendar scheduling is enabled for your account, connect Google Calendar from Tools, choose a calendar you can edit, and add a Schedule event step to a campaign. Your voice or chat agent can offer available times and book, move, or cancel appointments on the selected calendar.
Choose email contact details, with optional email verification, or a name and phone number. Email appointments send Google Calendar invitation updates. Name and phone appointments are saved without an email invitation.
Microsoft calendars connect the same way. A Microsoft calendar must belong to the mailbox you connect; shared and delegated calendars are not offered. Other calendar integrations are available on request.
Komms requests your calendar list so you can choose a calendar, and calendar event access to check availability and manage appointments. Scheduling details needed for the conversation may be processed by the AI and voice services used by your campaign. Connecting a calendar is optional.
Calendar privacy details Google API data terms Contact support
Questions
- What is Komms?
- Komms is an AI voice agent you build as a flow of questions. Each node is one turn with a typed answer, a yes or no, a number, a date or a choice, and each answer routes to the next step. The same script runs inbound, outbound and as a web chat widget on your site.
- How much does Komms cost?
- 8¢ for each minute the AI is on a call. That includes the AI, a standard voice, transcripts, webhooks and the API. There is no monthly platform fee and no charge per agent. New accounts get 625 free minutes of calls with no credit card. After that, the smallest purchase is $20. The phone call itself is included in the 8¢, in and out, billed in 6-second steps. The only other charge is $15 a month per phone number. Anything extra you add yourself, like a premium voice, bills to you directly. Contact us: you may get a lower price at your volume.
- Is Komms the lowest-cost AI receptionist?
- Among AI receptionists that include the phone line, yes. In our AI receptionist price comparison, Komms costs less than Rosie, My AI Front Desk and Dialzara at 250, 1,000 and 2,000 minutes a month, using their own published prices. Komms is $0.08/min with the phone call, the AI model and a standard voice included, plus $15 a month for each number. Developer platforms such as Vapi and Retell bill the phone line or the AI model on top of their rate.
- Does Komms handle inbound and outbound calls?
- Yes. The campaign type sets the direction, and each campaign has its own number, agent name, company and time zone.
- Can the agent transfer to a person?
- Yes. Hand off to a set number or one chosen during the call, blind or announced, optionally asking the receiver to press a key to accept, with 1 to 10 attempts and a 5 to 120 second timeout each.
- What events can Komms send to my systems?
- Answer, end of call, no answer, reschedule, DNC, DNQ, qualified, transferred, transfer busy, resolved, unresolved, and appointment booked, moved or cancelled, each as a webhook with fields mapped to your own keys.
- Can the agent call an API mid-call?
- Yes. API and script tools run between turns, so the agent can check eligibility, look up a record in your CRM or hit any endpoint, then route the call on what came back. It can also answer caller questions from a knowledge base you load and return to the script where it left off.
- What do I not have to build with Komms?
- The hard parts come built in: speed (a median TTFW (time to first word) of 77 ms, from the caller’s words arriving as text, live calls Oct 21–Nov 6, 2026); handing the call to a person; greetings you manage for each campaign; knowing the caller’s name before the call (Dialer API) or from your CRM during it; a knowledge base that answers from your documents, then returns to the script; off-topic questions steered back; and guardrails for human requests, holds, do-not-call, abuse and stuck loops.
- What happens when a caller goes off script?
- Every turn is checked for intent. Asking for a human, holding, rescheduling, do-not-call requests, abuse and stuck loops are handled by built-in global paths, so you do not build a branch for each.
- How does Komms compare to Retell, Bland and Vapi?
- Retell lists $0.07 to $0.31 a minute. Bland charges $0.14 a minute with no monthly fee, or $0.12 with a $299 monthly fee. Vapi lists $0.05 a minute, but speech-to-text, the AI and the voice cost extra. Komms is 8¢ a minute with the phone call, the AI and a standard voice included, and no monthly fee. The comparison pages show each at 100,000 minutes.
- Can I try the agent before buying?
- Yes. The Komms page has a live number; the agent that answers is the same one that answers for customers, with no sandbox and no script for you to follow.
- How fast does Komms answer?
- On live calls, Komms has a median TTFW (time to first word) of 77 milliseconds, from the caller’s words arriving as text to its first words handed to the voice; 90% of turns were within 121 ms, across 15,297 turns on Oct 21–Nov 6, 2026, from the Komms call logs. Generating the voice and the phone network add to what the caller hears. Every call report shows the timing for each turn, and you can test it yourself at +1 (618) 228-1183, a live SSDI intake line where calls are recorded.