Compare · Smith.ai
Komms is 83% cheaper than Smith.ai
300 calls of 3 minutes a month · $0.08 a minute all in, plus $15/mo per number
Komms runs AI phone agents you build as a flow of questions, inbound and outbound, with transfer to a person.
Smith.ai vs. Komms
Smith.ai answers calls with an AI receptionist, and can pass a call to a live receptionist in North America. It prices by the call. Pro is $150/mo for 75 calls a month. Enterprise is $500/mo for 300. Past the plan, a call on Pro is $2.50/call. Komms prices by the minute: $0.08/min, phone call included.
| Smith.ai | KX21 | |
|---|---|---|
| Free plan | $0/mo 25 calls a month; $3.00 a call after that | 50,000 free tokens, no card |
| Pro plan | $150/mo 75 calls a month ($2.00 a call); $2.50 a call past that | no plan fee |
| Enterprise plan | $500/mo 300 calls a month ($1.67 a call); $2.17 a call past that | no plan fee |
| Extra call on Pro | $2.50/call $2.17 a call past Enterprise | billed per talk minute |
Smith.ai rates read from smith.ai/pricing/ai-receptionist on 4 October 2026.
What Komms has
- Build an agent as a flow of questions, with no code, and test it in Chat before a call goes out.
- Inbound and outbound calls, with transfer to a person.
- English and Spanish in real time.
- Bring your own voice, or use a standard one.
- Call tools mid-call through webhooks and APIs, and answer from a knowledge base.
- No concurrency limits.
The price is $0.08/min, with the phone call, the AI and a standard voice included. Billing is in 6-second steps. Each phone number is $15 a month. New accounts start with 50,000 free tokens, about 625 minutes, with no card.
Total cost, side by side
Take 300 calls a month. On Smith.ai that fits Enterprise: $500/mo. Pro covers 75 calls for $150/mo.
On Komms, 300 calls at an average of 3 minutes is 900 minutes. 900 × $0.08/min = $72, plus $15 for one phone number: $87 a month, with the phone call, the AI and a standard voice included (our math). Longer calls cost more on Komms; on Smith.ai the price is per call.
Smith.ai’s price includes its live receptionists as a backup; those receptionists are Smith.ai staff. Komms transfers the call to a person on your team whenever the caller asks.
Other things to know
Smith.ai has a free plan with 25 calls a month. It lists setup help on Pro, and full-service setup and custom prompting on Enterprise.
Smith.ai can hand a hard call to a live receptionist in North America, at any hour. Komms transfers the call to a person on your team whenever the caller asks.
Komms speaks English and Spanish in real time, has no concurrency limits, and lets you build and test the agent yourself in Chat. New accounts start with 50,000 free tokens, with no card.
Questions
- How much does Smith.ai AI Receptionist cost?
- There is a free plan with 25 calls a month. Pro is $150/mo for 75 calls, and Enterprise is $500/mo for 300. Past the plan, a call on Pro is $2.50/call.
- Does Smith.ai charge per call or per minute?
- Per call. Each plan includes a number of calls a month, and calls past that are billed one by one.
- How does Smith.ai pricing compare to Komms?
- At 300 calls a month, Smith.ai Enterprise is $500/mo. On Komms, 300 calls of 3 minutes come to about $87 with one number, by our math.
- Can a Komms caller reach a person?
- Yes. Komms transfers the call to a person on your team whenever the caller asks. It hands off to a set number, or to one picked during the call, blind or announced.
- Can I try Komms for free?
- Yes. New Komms accounts start with 50,000 free tokens, about 625 minutes of calls, with no card.