Kapture · Proof of Yes
Get recorded proof your customer agreed.
- $0.001 per lead recording
- $0.004 per form, $0.005 with recording on
- $15/mo unlimited e-sign
2,000 free tokens for new accounts. No credit card needed.
Proof of opt-in, consent, terms and conditions, cancellation and subscription terms. Kapture records what your customer saw and the moment they said yes. One record per yes, a tenth of a cent, kept in your own storage.
Get proof of…
Anything you ask a customer to agree to. The record shows the words on their screen, the box they ticked and the time.
Opt-in
The box they ticked for calls, texts or emails, and the exact words next to it.
Consent to a named company
The seller or partner names on the page when they agreed to be contacted.
Terms and conditions
The terms on their screen, the version, and their click to accept.
Cancellation and refund policy
The policy they saw before they paid.
Subscription and auto-renew terms
The renewal price, how often it bills, and their yes before the first charge.
Free-trial terms
“Free for 7 days, then $X a month,” and their yes.
Payment authorization
Their OK to charge a card on file or debit a bank account on a schedule.
Service agreements and quotes
The estimate or scope of work they approved.
Waivers and arbitration clauses
The clause in plain view, and their click to agree.
Also: privacy notices, consent to e-sign, final-sale notices, disclosures you are required to show, call-recording consent, cancellations and plan changes.
How it works
- Add one script tag to the page where the customer says yes, or build the form in Kapture.
- They tick the box and submit. Kapture records the page, the wording, the click and the time. Card fields are masked and never recorded.
- The record lands in your own storage with a kap_vid that ties it to the order or lead. Look it up any time through the app, the API or signed webhooks.
Need a signature instead of a checkbox? Send the document with Kapture e-sign, and turn on recording to capture the signing too. Want to confirm the phone number is theirs? Add an optional text code through your own SMS provider.
When you'll need it
| When this happens | The record shows |
|---|---|
| A customer says they never agreed to your calls or texts | The opt-in wording on their screen and the box they ticked. See what a consent record has to contain |
| A buyer disputes a charge: “I cancelled,” “I never agreed to the refund policy,” “not what I ordered” | The policy and description on their screen, and their click to accept. See which chargebacks it helps with |
| Someone challenges your terms or your arbitration clause | That the terms were in plain view and the customer clicked to agree |
| Someone asks about an auto-renewal | The renewal terms they saw and the yes they gave before the first charge |
A record proves what was shown and what the customer did. Whether your wording holds up depends on the wording itself. Have counsel review it. This is not legal advice.
What it costs
| What | Price |
|---|---|
| One record | $0.001 with your own connected storage |
| 10,000 records a month | $10 with your own connected storage |
| E-sign | $0.25 a document, or $15 a month unlimited with your own bucket |
| To start | 2,000 free tokens, no card. Then a $20 minimum |
No seats, no contract, no cut of any dispute you win. Full pricing.
What it won't do
A record proves what happened. It doesn't fix wording that was wrong to begin with, and it doesn't make you compliant on its own. It doesn't stop fraud chargebacks (“I didn't make this purchase”); 3-D Secure and wallets like Apple Pay handle those. No tool guarantees you win a dispute. Banks read documents, not recordings, so you send stills and details from the record.
By default, Kapture records once the visitor starts filling in your form. To wait for your notice or consent click, switch the pixel to manual capture. Card fields are always masked. Check your setup with your lawyer.
Questions
- What can I get proof of with Proof of Yes?
- Anything you ask a customer to agree to: opt-ins to calls, texts or emails, consent to a named company, terms and conditions, cancellation and refund policies, subscription and free-trial terms, payment authorizations, service agreements, waivers and arbitration clauses. The record shows the words on their screen, the box they ticked and the time.
- Is a ticked box in my database not enough?
- It shows a box was ticked. It doesn't show what the customer saw next to it. A Kapture record shows both, for this customer, at that moment.
- Does Proof of Yes make me compliant?
- No tool can do that on its own. A record proves what was shown and what the customer did. Whether your wording holds up depends on the wording, so have counsel review it.
- Is it legal to record my checkout or sign-up page?
- By default, Kapture records once the visitor starts filling in your form. To record only after your notice or consent click, switch the pixel to manual capture. Card numbers are never recorded. Wiretap laws differ by state, so check your setup with your lawyer.
- Does it work if my checkout is hosted by someone else?
- Kapture records pages you host. If your checkout runs on a page you don't control, record the step where the customer accepts your terms, such as your sign-up, cart or terms page, or use a Kapture form. The kap_vid ties the record to the order.
- What does it cost?
- $0.001 per record with your own connected storage. New accounts get 2,000 free tokens with no card, then a $20 minimum purchase. E-sign is $0.25 a document, or $15 a month unlimited with your own bucket.