TCPA · Consent management
TCPA consent management, step by step
TCPA consent management is everything you do with a person’s yes to calls and texts: get it the right way, keep proof of it, send that proof along with the lead, stop when they say stop, and keep the records long enough. Here are the five jobs in plain English, and the tools that do them. This is a summary, not legal advice.
Not the cookie banner
“Consent management platform” often means the cookie banner on a website. TCPA consent is different. It is a person agreeing to marketing calls and texts, and it has its own rules from the FCC and the FTC.
The five jobs of TCPA consent management
- 1. Get consent the right way
- For marketing calls by autodialer or recorded voice, the FCC wants written consent. The wording has to say clearly what the person agrees to, say that agreeing is not needed to buy anything, and be signed. An electronic signature counts. Sample consent language →
- 2. Keep proof of it
- The FTC lists five things a consent record must hold, including a copy of the request “in the same manner and format” the person saw it. A recording of their real session covers that. A screenshot of today’s form does not. What a consent record has to contain →
- 3. Send the proof with the lead
- Give each record an ID that travels with the lead to every buyer, so anyone who calls can check the consent before they dial.
- 4. Stop when they say stop
- A person can take consent back in any reasonable way, like replying STOP. Under the FCC rule you have up to 10 business days to stop calls and texts. That list lives in the systems that call and text, like your dialer and texting tool. How revoking consent works →
- 5. Keep the records long enough
- Federal TCPA claims can be brought for four years after each call, and the FTC telemarketing rule asks for five years of records. Work out your keep-until date →
TCPA consent management software, by price
These tools do job 2 and job 3: they record the consent and give the lead an ID a buyer can check. We read every price on each company’s own website.
| Tool | Starts at | Where proof is kept | Price read from |
|---|---|---|---|
| TrustedForm | Retain $0.15/certificate (last public price) | Held by ActiveProspect | activeprospect.com, 1 September 2026 |
| Jornaya (LeadiD) | No public price | Held by ActiveProspect | By quote |
| OptInFix | $79/mo | 90 days on the free plan | optinfix.com, 2 October 2026 |
| SafeBind | $0.06/lead | 5 years included | safebind.ai, 2 October 2026 |
| Kapture (ours) | $0.001/certificate with your own storage | Your own bucket | kx21.com, 3 October 2026 |
TrustedForm and Jornaya have had one owner since 8 January 2026. See TrustedForm vs. Jornaya, TrustedForm alternatives and Jornaya alternatives.
What Kapture does
- Records the real session. The page as the person saw it, the consent wording, the box they ticked and the submit, second by second.
- Keeps a tamper-proof record in storage you own, for as long as you keep it.
- Gives each lead an ID in a hidden form field, so it travels to every buyer, and a dialer can check it through the API before it calls.
- Costs $0.001/certificate a lead with your own storage, at every volume.
Kapture keeps the proof. It does not make you compliant, and no tool can promise a TCPA outcome. If a buyer’s contract names TrustedForm or Jornaya, keep that tool for that buyer. Have counsel review your consent wording.
Questions
- What is TCPA consent management?
- It is how you handle a person's yes to marketing calls and texts: get written consent the right way, keep proof of it, send that proof with the lead, stop when they revoke it, and keep the records long enough. Kapture keeps the proof for $0.001/certificate a lead with your own storage.
- What is TCPA consent management software?
- Software that records the consent and gives each lead an ID a buyer can check. TrustedForm, Jornaya, OptInFix, SafeBind and Kapture all do this. Kapture is $0.001/certificate a lead with your own storage, at every volume.
- Is a cookie consent banner the same as TCPA consent?
- No. A cookie banner asks about tracking on a website. TCPA consent is a person agreeing to marketing calls and texts, with its own FCC and FTC rules. Kapture records the TCPA yes on your form for $0.001/certificate a lead.
- How quickly do I have to honor a TCPA opt-out?
- Under the FCC rule, within 10 business days, and a person can opt out in any reasonable way, like replying STOP. The opt-out list lives in the tools that call and text. Kapture keeps the proof of the original yes for $0.001/certificate a lead.
- How long should I keep TCPA consent records?
- Federal TCPA claims can be brought for four years after each call, and the FTC telemarketing rule asks for five years of records. Kapture keeps records in storage you own for as long as you choose, for $0.001/certificate a lead.
- Does consent management software make me TCPA compliant?
- No tool can promise that. Software keeps the proof of what the person saw and agreed to. Your consent wording, your calling rules and your opt-out handling still matter. Kapture keeps the proof for $0.001/certificate a lead. This is not legal advice.