Is the Do Not Call list free?

Yes. Sign up free at DoNotCall.gov, or call 1-888-382-1222 from the phone you want to add.

Does a Do Not Call registration expire?

No. A number stays on until you take it off, or until it is disconnected and given to someone else.

Why do I still get calls after signing up?

Sales calls can take up to 31 days to stop. Some callers are allowed, like charities, political calls, debt collectors and surveys. Scammers ignore the list; report them at DoNotCall.gov.

How often must sales callers check the list?

To use the FTC rule’s safe harbor, they call from a copy of the registry no more than 31 days old (16 CFR 310.4(b)(3)(iv)).

TCPA · Do Not Call list

What is the Do Not Call list?

The National Do Not Call Registry is a free list, run by the FTC, of phone numbers that sales callers must not call. Signing up never expires. This is a summary, not legal advice.

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How to sign up

It is free. Sign up at DoNotCall.gov, or call 1-888-382-1222 from the phone you want to add.
It does not expire. Your number stays on until you take it off, or until it is disconnected and given to someone else.
Give it time. Your number shows up the next day, but sales calls can take up to 31 days to stop.
It does not block calls. It tells sales callers who follow the law not to call you. It does not stop scammers.

Source: the FTC’s National Do Not Call Registry FAQs.

Who can still call you

Political calls
Charities
Debt collectors
Calls that just give you information
Surveys
Companies you recently did business with, or that you gave written permission to call

The calls in the top five groups can’t include a sales pitch. If you ask any company to stop calling, it must stop (FTC).

What a business that makes sales calls must do

Check the list at least every 31 days. To use the FTC rule’s safe harbor, you call from a copy of the registry no more than 31 days old (16 CFR 310.4(b)(3)(iv)).
Skip listed numbers, unless the person agreed in writing to your calls, or has a recent business relationship with you (16 CFR 310.4(b)(1)(iii)(B)).
“Recent” has a set length: 540 days (about 18 months) after a purchase, or 90 days (about 3 months) after the person asked about your product (16 CFR 310.2).
Keep your own do-not-call list. When someone asks you to stop, honor it within 10 business days, and keep it for 5 years (47 CFR 64.1200(d)).
Call between 8 a.m. and 9 p.m., in the person’s time zone (16 CFR 310.4(c)).

States can have their own do-not-call lists and rules too. See the state laws we checked.

Keeping proof of written permission

Written permission is how a business may call a listed number. Kapture reads the consent: it captures the exact wording on the page, word for word, the moment the person agrees. Each record is kept in your own connected storage, and it travels with the lead.

Kapture is $0.001 per lead recording, or $0.005 a hosted form with recording, with your own connected storage. New accounts get 2,000 free tokens, no card needed.

What is the TCPA? Consent form template What a consent record has to contain

Questions

Is the Do Not Call list free?: Yes. Sign up free at DoNotCall.gov, or call 1-888-382-1222 from the phone you want to add.
Does a Do Not Call registration expire?: No. A number stays on until you take it off, or until it is disconnected and given to someone else.
Why do I still get calls after signing up?: Sales calls can take up to 31 days to stop. Some callers are allowed, like charities, political calls, debt collectors and surveys. Scammers ignore the list; report them at DoNotCall.gov.
How often must sales callers check the list?: To use the FTC rule’s safe harbor, they call from a copy of the registry no more than 31 days old (16 CFR 310.4(b)(3)(iv)).