Learn · How much does an answering service cost?
How much does an answering service cost?
An answering service is priced by the minute or by the call. For example, Ruby, a live receptionist service, publishes plans from $250/mo for 50 minutes. Komms, an AI answering service, is $0.08 a minute, all in.
Three ways answering services charge
- A plan with minutes. You pay each month for a set number of minutes. Ruby works this way.
- A plan with calls. You pay each month for a set number of calls, and more for each call over it. Smith.ai’s AI Receptionist works this way.
- Pay for the minutes you use. No plan. You pay for the time your calls take. Komms works this way.
Published prices, side by side
- Ruby (live receptionists): $250/mo for 50 minutes, $395/mo for 100, $720/mo for 200 and $1,725/mo for 500. Ruby’s published prices, read October 17, 2026 (Ruby, compared).
- Smith.ai AI Receptionist: Pro is $150/mo for 75 calls, then $2.50/call. Smith.ai’s published price, read October 17, 2026 (Smith.ai, compared).
- Komms (AI): $0.08 a minute, all in, billed every 6 seconds, plus $15 a month per phone number.
What 500 minutes a month costs
On Ruby, 500 minutes is $1,725/mo.
On Komms, 500 minutes is $40, plus $15 for one phone number: $55 a month.
What you get with Komms
A Komms agent answers every call, day or night, in English and Spanish. It takes messages, answers common questions from what you load, and puts the caller through to a person whenever they ask. See the Komms AI answering service
New accounts get 50,000 free tokens, about 625 minutes, with no card needed.
Questions
- How much does an answering service cost per month?
- It depends on how many calls you get. Ruby, a live receptionist service, publishes plans from $250/mo for 50 minutes to $1,725/mo for 500. On Komms, 500 minutes is $40, plus $15 a month for the phone number.
- What does an AI answering service cost?
- Komms is $0.08 a minute, all in: the phone call, the AI and a standard voice. It is billed every 6 seconds, plus $15 a month per phone number.
- Can callers reach a real person?
- Yes. A Komms caller can always ask for a person, and the agent puts the call through to your team.
- Can I try Komms free?
- Yes. New accounts get 50,000 free tokens, about 625 minutes, with no card needed.