How long does it take to port a phone number?

FCC rules say a simple port, usually one line, must be done in one business day. Moving from a landline to a mobile phone can take a few days.

Can my old phone company refuse to port my number?

No. Under FCC rules it can’t refuse, even if you owe money, though you may still owe what your contract says.

Should I cancel my old service before porting?

No. Keep it on until the number has moved, or you could lose the number.

Do my numbers stay mine with Kurrent?

Yes. Kurrent runs on your own phone company account, so your numbers are in your name. Kurrent is 50% off the call tracking bill you pay today, with a minimum of $1,795 a month.

Learn · How to port a phone number

How to port a phone number

To port a phone number, sign up with the new phone company and ask it to move your number. Keep your old service on until the move is done.

Step by step

1. Check your old contract. You may still owe a cancellation fee or a balance.
2. Do not cancel your old service yet. If you cancel it, you can lose the number.
3. Ask the new company to port your number. Give them your 10-digit number and the account details they ask for.
4. Wait for the move. The new company handles it with the old one.
5. Test it. Call the number and make sure it rings in the right place. Then close anything left on the old account.

What the FCC rules say

You can keep your number when you switch companies, if you stay in the same area. That works between landline, internet and mobile phone companies.
Your old company can’t refuse to port your number, even if you still owe it money. You may still have to pay what your contract says.
A simple port must be done in one business day. A simple port is usually one line. Moving from a landline to a mobile phone can take a few days.
Companies may charge a fee to port. You can ask if it can be waived.
Source: the FCC guide Porting: Keeping Your Phone Number When You Change Providers.

Your numbers and Kurrent

Kurrent runs on your own phone company account, so your numbers are in your name. If you ever change software, the numbers stay with you. What is BYOC? · What is a DID number?

Kurrent is 50% off the call tracking bill you pay today, with a minimum of $1,795 a month.

Ask how much you'd save on call tracking See Kurrent

Questions

How long does it take to port a phone number?: FCC rules say a simple port, usually one line, must be done in one business day. Moving from a landline to a mobile phone can take a few days.
Can my old phone company refuse to port my number?: No. Under FCC rules it can’t refuse, even if you owe money, though you may still owe what your contract says.
Should I cancel my old service before porting?: No. Keep it on until the number has moved, or you could lose the number.
Do my numbers stay mine with Kurrent?: Yes. Kurrent runs on your own phone company account, so your numbers are in your name. Kurrent is 50% off the call tracking bill you pay today, with a minimum of $1,795 a month.