Komms · AI phone agent
An AI phone agent that calls your leads back in minutes
A Komms phone agent works your call list: callbacks to people who asked to hear from you, appointment confirmations, renewals and follow-ups. It checks why they asked, qualifies them, books or transfers, and records a do-not-call request the moment a caller makes one. The same script answers when they call you back.
50,000 free tokens for new accounts — $50 of talk time, about 625 minutes. No credit card needed.
Starts answering in a typical 162 ms
When a caller stops talking, Komms starts its reply in a median 162 milliseconds. We timed every turn on our live demo line, and every call report shows the timing, line by line.
| Turns | Reply within |
|---|---|
| Half (median) | 162 ms |
| 75% | 181 ms |
| 90% | 211 ms |
| 95% | 283 ms |
Measured from the moment the caller finishes speaking to the moment our reply starts and goes to the voice: 1,048 live turns across 502 calls on the Komms demo line, Oct 6–7, 2026, from the Komms call logs. 86.5% of turns started within 200 ms. Generating the voice and carrying it over the phone network add to what the caller hears.
See for yourself: +1 (618) 228-1183. It is a live Social Security disability (SSDI) intake line: it asks real screening questions and calls are recorded. Hang up any time.
Who it is for
For sales and intake teams with more people asking for a call than reps to make them, and for businesses that confirm appointments or follow up by phone. Only call people who gave you consent to call them.
The script
Each row is one node in the Komms flow builder: what the agent says, the answer it listens for, and where the call goes next.
| Node | The agent says | Listens for | Next |
|---|---|---|---|
| Opener | Hi, this is the assistant for your company, calling about the request you made. Is now a good time? | Yes, no, or wrong person | Yes: Purpose. No: Callback |
| Purpose | Confirms what they asked about. | A choice from your list | Qualify |
| Qualify | Asks the two or three questions that decide the next step. | Typed answers | Book, Transfer, or Polite close |
| Book | Sends a time to your booking system or CRM through a tool call. | A chosen time | Wrap-up |
| Transfer | Connects hot leads to a rep now. | — | Warm transfer |
| Do not call | Handled on every turn: confirms and ends the call. | A stop request | DNC webhook to your system |
| Callback | Asks when is better. | A day and time | Reschedule webhook |
What it costs
| What | Amount | Cost a month |
|---|---|---|
| Talk time | 1,500 calls × 2 min = 3,000 minutes at $0.08 | $240 |
| Phone number | 1 × $15 a month | $15 |
| Total | Telephony, the AI model and a standard voice are inside the $0.08, billed in 6-second increments | $255 |
1,500 outbound calls a month, 2 minutes each. New accounts get 50,000 free tokens first (about 625 minutes); after that the minimum purchase is $20. Bring us your bill: lower prices may apply at your volume. Full pricing.
Build it in Komms
- Sign up and create an outbound campaign with its own number and agent name.
- Build the nodes above with typed answers.
- Add your booking tool and the rep transfer number.
- Subscribe to the DNC, Reschedule, Qualified and Transferred webhooks so your list stays clean.
- Test in Chat, then start calling. Calls back to that number reach the same agent.
Questions
- How much does an AI phone agent cost on Komms?
- $0.08 a minute, phone call included, billed in 6-second steps, plus $15 a month per number. 1,500 two-minute calls a month is about $255.
- How does it handle do-not-call requests?
- Do-not-call is a global path: it is checked on every turn, the agent confirms and ends the call, and a DNC webhook tells your system so the number is not called again.
- Who can I call with it?
- Call people who gave you consent to be called, such as leads who asked for a callback or customers with an appointment. Record that consent where it happens, for example with a Kapture form.