Komms · AI receptionist
An AI receptionist that answers every call for $0.08 a minute
A Komms agent answers every call, day or night, asks what the caller needs, answers common questions from your own documents, and then books, transfers or takes a message. It starts answering in a typical 162 milliseconds after the caller stops talking, and you pay for call minutes, not a receptionist seat.
50,000 free tokens for new accounts — $50 of talk time, about 625 minutes. No credit card needed.
Starts answering in a typical 162 ms
When a caller stops talking, Komms starts its reply in a median 162 milliseconds. We timed every turn on our live demo line, and every call report shows the timing, line by line.
| Turns | Reply within |
|---|---|
| Half (median) | 162 ms |
| 75% | 181 ms |
| 90% | 211 ms |
| 95% | 283 ms |
Measured from the moment the caller finishes speaking to the moment our reply starts and goes to the voice: 1,048 live turns across 502 calls on the Komms demo line, Oct 6–7, 2026, from the Komms call logs. 86.5% of turns started within 200 ms. Generating the voice and carrying it over the phone network add to what the caller hears.
See for yourself: +1 (618) 228-1183. It is a live Social Security disability (SSDI) intake line: it asks real screening questions and calls are recorded. Hang up any time.
Who it is for
For offices that miss calls while the front desk is busy: clinics, dental and vet practices, law firms, salons, property managers, home services and agencies. It can answer every call, or only the ones your team does not pick up.
The script
Each row is one node in the Komms flow builder: what the agent says, the answer it listens for, and where the call goes next.
| Node | The agent says | Listens for | Next |
|---|---|---|---|
| Greeting | Thanks for calling. How can I help you today? | One of: new customer, existing customer, appointment, question, other | Route by reason |
| Question | Answers from the documents you loaded (hours, location, services, prices you publish), then asks if there is anything else. | Yes or no | Yes: Greeting. No: Wrap-up |
| Appointment | Asks what the visit is for and which day and time work best. | A reason and a time | Book |
| Book | Sends the booking to your booking system or CRM through a tool call and confirms the time out loud. | — | Wrap-up |
| Transfer | Connects the caller to the right person or department. | — | Warm transfer to the number you set |
| Message | Takes name, best number and a short message. | Name, phone, message | Wrap-up |
| Wrap-up | Reads the details back and ends the call politely. | — | Webhook sends the call summary to your inbox or CRM |
What it costs
| What | Amount | Cost a month |
|---|---|---|
| Talk time | 300 calls × 3 min = 900 minutes at $0.08 | $72 |
| Phone number | 1 × $15 a month | $15 |
| Total | Telephony, the AI model and a standard voice are inside the $0.08, billed in 6-second increments | $87 |
300 calls a month, 3 minutes each. New accounts get 50,000 free tokens first (about 625 minutes); after that the minimum purchase is $20. Bring us your bill: lower prices may apply at your volume. Full pricing.
Build it in Komms
- Sign up and create a new inbound script.
- Load your FAQ, hours and service list into the knowledge base so the agent can answer questions.
- Add one node per row of the table above and set the typed answer each node listens for.
- Point Appointment at a booking tool and Transfer at your front-desk or department numbers.
- Test it in Chat, then forward your main line (or just missed calls) to your Komms number.
Questions
- How much does an AI receptionist cost on Komms?
- $0.08 a minute, with the phone call, the AI and a standard voice included, plus $15 a month per phone number. 300 calls a month at 3 minutes each is about $87 a month. New accounts start with 50,000 free tokens, about 625 minutes, with no credit card.
- How fast does the AI receptionist answer?
- On our live demo line the typical (median) time from the caller finishing a sentence to our reply starting is 162 milliseconds, measured across 1,048 turns on Oct 6–7, 2026. The voice then has to be generated and reach the phone, which adds to what the caller hears. Every call report shows the timing for each turn.
- Can it answer questions about my business?
- Yes. Load your documents into the knowledge base and the agent answers caller questions from them mid-call, then goes back to the script where it left off.
- Can it transfer a caller to a person?
- Yes. A transfer node hands the caller to a set number or one chosen during the call, announced or blind, with retries and a timeout you choose.