Komms · AI voice agent
An AI voice agent for your phone calls, $0.08 a minute all in
Komms voice agents follow a script you build as nodes: each turn asks one question and listens for a typed answer, and the answer picks the next step. The agent calls your systems between turns, transfers to people, and reports every outcome. It starts answering in a typical 162 milliseconds after the caller stops talking.
50,000 free tokens for new accounts — $50 of talk time, about 625 minutes. No credit card needed.
Starts answering in a typical 162 ms
When a caller stops talking, Komms starts its reply in a median 162 milliseconds. We timed every turn on our live demo line, and every call report shows the timing, line by line.
| Turns | Reply within |
|---|---|
| Half (median) | 162 ms |
| 75% | 181 ms |
| 90% | 211 ms |
| 95% | 283 ms |
Measured from the moment the caller finishes speaking to the moment our reply starts and goes to the voice: 1,048 live turns across 502 calls on the Komms demo line, Oct 6–7, 2026, from the Komms call logs. 86.5% of turns started within 200 ms. Generating the voice and carrying it over the phone network add to what the caller hears.
See for yourself: +1 (618) 228-1183. It is a live Social Security disability (SSDI) intake line: it asks real screening questions and calls are recorded. Hang up any time.
Who it is for
For teams that want a voice agent on real phone lines without stacking separate bills for telephony, the AI model and the voice: call centers, pay-per-call publishers, intake teams, sales teams and agencies building agents for clients.
The script
Each row is one node in the Komms flow builder: what the agent says, the answer it listens for, and where the call goes next.
| Node | The agent says | Listens for | Next |
|---|---|---|---|
| Greeting | Introduces the company and the reason for the call. | — | First question |
| Question nodes | One question per node, with sample phrasings the agent can use. | A typed answer: yes or no, a number, a date, or a choice from a list | The next node for that answer |
| Tool call | Calls your CRM, an eligibility check or any API between turns. | The result from your system | Routes on the result |
| Knowledge base | Answers off-script questions from your documents, then returns to the script. | — | Back to the current node |
| Global paths | Handles asks for a human, holds, reschedules, do-not-call and stuck loops on every turn. | Intent on every turn | Transfer, callback or end |
| Transfer | Hands off to a person, announced or blind. | — | Warm transfer |
| Wrap-up | Ends the call and reports the outcome. | — | Webhooks: qualified, transferred, DNC, DNQ, end call |
What it costs
| What | Amount | Cost a month |
|---|---|---|
| Talk time | 2,000 calls × 2 min = 4,000 minutes at $0.08 | $320 |
| Phone number | 1 × $15 a month | $15 |
| Total | Telephony, the AI model and a standard voice are inside the $0.08, billed in 6-second increments | $335 |
2,000 calls a month, 2 minutes each. New accounts get 50,000 free tokens first (about 625 minutes); after that the minimum purchase is $20. Bring us your bill: lower prices may apply at your volume. Full pricing.
Build it in Komms
- Sign up and pick inbound or outbound for the campaign.
- Build the script in the visual builder: one node per question, typed answers, a next step for each answer.
- Add API tools for the systems the agent needs mid-call, and the transfer numbers for hand-offs.
- Subscribe to the webhook events you care about and map the fields to your own keys.
- Test in Chat, then attach or buy a number. The same script can also run as a chat widget on your site.
Questions
- What does a Komms AI voice agent cost?
- $0.08 a minute, billed in 6-second steps. That covers the phone call in and out, the AI and a standard voice. The only other charge is $15 a month per phone number; there is no platform fee and no per-agent charge.
- How fast does a Komms voice agent respond?
- On our live demo line the typical (median) time from the caller finishing to our reply starting is 162 milliseconds, and 86.5% of turns started under 200 ms, across 1,048 turns on Oct 6–7, 2026. Voice generation and the phone network add to what the caller hears. Each call report shows per-turn timing.
- Is it a prompt or a script?
- A script. Each node has its own goal and typed answer, so calls stay on the routes you defined; the AI model handles the wording and steps in when a caller goes off the path.
- Does it do inbound and outbound?
- Yes. The campaign type sets the direction, and each campaign has its own number, agent name, company and time zone.