Do call-tracking platforms give volume discounts?

Yes, and they publish them. TrackDrive's local tracking falls from $0.0550 a minute pay-as-you-go to $0.0250 at an $8,000-a-month commitment. The discount is real. The question is what it is a discount from.

If the discount is real, why is the bill still high?

Because the discounted rate is still a markup on the phone company’s minutes. Telnyx bills inbound local from $0.0032 a minute. $0.0250 is about eight times that, and the pay-as-you-go $0.0550 is about seventeen times.

How does Kurrent change it?

Minutes bill to your own Telnyx account at the carrier's published rate, and Kurrent takes nothing on it — including the carrier's own volume pricing, which you get directly. The software is one monthly fee, so it never rises with minutes.

What does Kurrent cost?

50% off the call-tracking bill you pay today, minimum $1,795 a month. Minutes bill to your own carrier account from $0.0032 inbound local.

The Platform Police · Case 04 · Kurrent · 50 s

You got the volume discount. You are still paying eight times the carrier.

Saving your hard-earned money, one client at a time.

A call desk went from 50,000 minutes a month to 200,000 and did get a discount. TrackDrive publishes local tracking at $0.0550 a minute pay-as-you-go and $0.0250 at an $8,000-a-month commitment. The discount is real. What it is a discount from is a minute the carrier sells for $0.0032.

$0.0250 / MIN$0.0032 / MIN

See what you'd save All eight cases

Case 04 · The Bill That Grows Faster · 50 s

The bill, before and after

What the client showed usMinutes a month200,000Published rate$0.0550/minAfter volume discount$0.0250/minTo unlock it$8,000/mo commitmentTotal8× cost

The same month on KurrentPhone companyYour own Telnyx accountInbound local$0.0032/minVolume pricingThe phone company's own, at their priceSoftwareOne monthly feeTotalCost

Questions this case answers

Do call-tracking platforms give volume discounts?: Yes, and they publish them. TrackDrive's local tracking falls from $0.0550 a minute pay-as-you-go to $0.0250 at an $8,000-a-month commitment. The discount is real. The question is what it is a discount from.
If the discount is real, why is the bill still high?: Because the discounted rate is still a markup on the phone company’s minutes. Telnyx bills inbound local from $0.0032 a minute. $0.0250 is about eight times that, and the pay-as-you-go $0.0550 is about seventeen times.
How does Kurrent change it?: Minutes bill to your own Telnyx account at the carrier's published rate, and Kurrent takes nothing on it — including the carrier's own volume pricing, which you get directly. The software is one monthly fee, so it never rises with minutes.
What does Kurrent cost?: 50% off the call-tracking bill you pay today, minimum $1,795 a month. Minutes bill to your own carrier account from $0.0032 inbound local.

Read the case file

CLIENT We went from fifty thousand minutes a month to two hundred thousand. They gave us a volume discount, and the bill is still enormous.

DISPATCH Got the discount and still overpaying? Team's on the way.

JORDAN Show us your bill.

THE BILL PUBLISHED $0.0550/MIN · AFTER DISCOUNT $0.0250/MIN · COMMITMENT $8,000/MO

JORDAN So they did come down. What did it take?

CLIENT Eight thousand a month, committed.

JORDAN And what does the carrier charge for that same minute?

CLIENT I don't know.

JORDAN A third of a cent. Sit down.

REY Kurrent. Carriage goes on your own Telnyx account at the carrier's rate, and we take nothing on it. The carrier's volume pricing comes to you directly. The software is one flat fee.

CLIENT So the discount was real.

REY It was. It moved you from seventeen times the carrier to eight.

Kurrent is the product this case closes on. See Kurrent.