The Platform Police · Case 02 · KX21 · 34 s
Twelve months. Nobody has logged in since March.
Saving your hard-earned money, one client at a time.
A team signed a twelve-month software contract in April. The last login was in March. It is August, and the bill runs until next April. Here is what the same tools cost when there is no contract to run out.
12-MONTH CONTRACTNONE
Case 02 · Twelve Months · 34 s
The bill, before and after
Questions this case answers
- Can I get out of a software contract nobody uses?
- Usually not before the term ends; most annual contracts bill to the end regardless of use. The fix is the next contract: do not sign one.
- Does KX21 require an annual contract?
- No. Every KX21 product is month to month. There is no minimum term, no auto-renew, and no notice period. You stop the day you stop using it.
- Is month to month more expensive than annual?
- Not at KX21. The monthly fee is the price; there is no annual discount that a contract would earn back.
Read the case file
CLIENT We signed a twelve-month contract, and nobody here has used it since March.
DISPATCH Twelve months, last login in March. Team's on the way.
JORDAN Show us your contract.
THE BILL TERM 12 MONTHS · LAST LOGIN MARCH · ENDS APRIL
JORDAN When did anyone here last log in?
CLIENT March.
JORDAN And it's August. When does this end?
CLIENT Next April.
REY KX21. Same tools, no contract. Month to month. You stop the day you stop using it.
This case closes on the KX21 pricing model. See pricing.