PolyAI alternatives and competitors in 2026, with pricing

We read each price on the company’s own pricing page. The table links to that page and shows the day we read it.

Our site checks every price again at least every 120 days. If a price gets too old, the site will not go live until someone checks it. That rule is in our code, not just a promise.

Voice AI rates are hard to compare, because each company leaves different parts out. So the table says what each rate includes, and what costs extra.

PolyAI’s pricing page says use is priced per minute. It does not show the rate: you book a demo to get a quote.

It is built for large contact centers, with a 99.9% uptime SLA and a 24/7 support line. Its team builds the agent with you, so plan for a sales cycle and an onboarding project.

If you want to start this week, on your own, look at the tools below with public prices.

Sierra builds customer-service agents for voice, chat, email and WhatsApp, in 59 languages. It prices by outcome: you pay when the agent resolves a conversation or saves a cancellation, and in most cases an unresolved one costs nothing.

The outcome rates are agreed in a contract and not published. There is no self-serve sign-up.

Retell lists a range of $0.07/min up to $0.31 a minute. Where you land depends on the voice, the AI model and the phone service you use. Retell bills by the second, and silence and hold time count.

The first 20 calls at the same time are free. After that, each extra line is $8/call/mo.

Bland Start is $0.14/min with no platform fee. Build is $0.12/min plus $299/mo a month. The rate covers the AI model, speech and voice.

Bland’s own FAQ says the phone line is billed separately, on your carrier or on Bland’s at cost. Start also caps you at 10 calls at the same time and 100 calls a day.

Vapi hosting is $0.05/min. That is only Vapi’s own share. Speech-to-text, the AI model, the voice and the phone line are billed on top, at each provider’s price.

A usage-only account includes 4 calls at the same time. The Core package is $29/mo and includes 10. Each line past that is $10/line/mo.

Vapi is built for developers who wire the parts together themselves.

Extra call minutes are $0.08/min, the same headline rate as Komms. ElevenLabs says it adds no phone fee.

The difference is the AI model. ElevenLabs bills model use separately, on top of the minute rate. Plans bundle minutes: Creator is $22/mo for 275 minutes, and Pro is $99/mo for 1,238.

AI Rudder sells AI voice agents for collections, telemarketing, customer service and KYC checks. It says it serves 500+ enterprises, mostly in Southeast Asia and Latin America.

It does not publish prices. Every plan starts with a demo or a sales call.

Komms covers what a calling team needs:

• A flow builder: each step is a question, and each typed answer leads to the next step.
• Tools the agent calls mid-conversation, like looking up a record or posting to your CRM, and knowledge it answers from.
• Warm transfer to a person when the call needs one.
• Inbound and outbound calls, with English and Spanish voices.
• Test every script in Chat before a call goes out. The same script also runs as a web chat widget.
• Every call is logged with its outcome and the answers the agent collected.

Calls cost $0.08/min. The phone call, the AI and a standard voice are included. Billing is in 6-second steps. A phone number is $15 a month. New accounts start with 50,000 free tokens, about 625 minutes, with no credit card.

Contact us: lower prices may apply at your volume.

Limits: the rate includes a standard voice. A premium voice brought from another company bills to you directly.

Build your first agent in about 10 minutes →

Dialpad. A business phone and contact center with AI agents, billed from a pool of AI Agent Credits per conversation. Pricing: by quote. Its pricing page shows no AI agent prices and asks you to talk to sales. Read on dialpad.com, 5 October 2026.

Parloa. AI agents for enterprise contact centers, priced per minute for voice. Pricing: by quote. Its pricing page says rates are set for each deployment. Read on parloa.com, 5 October 2026.

Cognigy. NiCE Cognigy: AI agents for enterprise contact centers. Pricing: by quote. Its site shows no prices, and cognigy.com/pricing returns a 404 page. Read on cognigy.com, 5 October 2026.

Kore.ai. An enterprise agentic AI platform for customer and employee service. Pricing: by quote. Its site shows no prices, and kore.ai/pricing returns a 404 page. Read on kore.ai, 5 October 2026.

Lindy. An AI work assistant that runs tasks from monthly credits. Pricing: Team is $29.99/mo per active user, for 3,000 credits. Its pricing page lists no phone or voice rate. Read on lindy.ai, 5 October 2026.