Komms · After hours

An after-hours answering service that costs $0.08 a minute

When the office is closed, a Komms voice agent answers every call, finds out why they called, takes the details your team needs in the morning, and sends real emergencies to your on-call person. You pay for talk time, not seats or a monthly service contract.

50,000 free tokens for new accounts — $50 of talk time, about 625 minutes. No credit card needed.

Who it is for

For offices whose calls do not stop at 5pm: clinics, law firms, property managers, home services, agencies. A human answering service usually bills per minute plus a monthly minimum; here the only charges are talk time and the phone number.

The script

Each row is one node in the Komms flow builder: what the agent says, the answer it listens for, and where the call goes next.

NodeThe agent saysListens forNext
GreetingThanks for calling. Our office is closed, but I can take your details and make sure the right person gets back to you.—Reason
ReasonWhat is your call about today?One of: new customer, existing customer, emergency, otherEmergency check, or Details
Emergency checkIs this an emergency that cannot wait until morning?Yes or noYes: Transfer. No: Details
DetailsCan I get your name, the best number to reach you, and a short description?Name, phone, descriptionConfirm
ConfirmReads the details back and asks if anything is missing.Yes or correctionsWrap-up
TransferI am connecting you to the person on call now.—Warm transfer to your on-call number
Wrap-upTells them when to expect a call back, then ends the call.—Webhook sends the call summary to your inbox or CRM

What it costs

WhatAmountCost a month
Talk time200 calls × 3 min = 600 minutes at $0.08$48
Phone number1 × $15 a month$15
TotalTelephony, the AI model and a standard voice are inside the $0.08, billed in 6-second increments$63

200 after-hours calls a month, 3 minutes each. New accounts get 50,000 free tokens first (about 625 minutes); after that the minimum purchase is $20. Full pricing.

Build it in Komms

  1. Sign up and create a new script.
  2. Add one node per row of the table above; set the typed answer each node listens for.
  3. Point the "Emergency" answer at a transfer to your on-call number.
  4. Add a webhook on call end to send the summary where your team works.
  5. Test it in Chat, then buy a number and forward your after-hours line to it.

Start free → · How Komms works

Questions

What does an AI after-hours answering service cost on Komms?
$0.08 per talk minute, all in: the phone call, the AI model and a standard voice. A phone number is $15 a month. At 200 calls a month averaging 3 minutes, that is about $63 a month. New accounts start with 50,000 free tokens, about 625 minutes.
Can it send emergencies to a real person?
Yes. A node can warm-transfer the caller to a phone number you choose, so emergencies reach your on-call person while everything else waits for the morning.
Where do the messages go?
Every call can fire a webhook with the details the agent collected, so the summary lands in your inbox, CRM or ticketing tool.
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