Komms · After hours
An after-hours answering service that costs $0.08 a minute
When the office is closed, a Komms voice agent answers every call, finds out why they called, takes the details your team needs in the morning, and sends real emergencies to your on-call person. You pay for talk time, not seats or a monthly service contract.
50,000 free tokens for new accounts — $50 of talk time, about 625 minutes. No credit card needed.
Who it is for
For offices whose calls do not stop at 5pm: clinics, law firms, property managers, home services, agencies. A human answering service usually bills per minute plus a monthly minimum; here the only charges are talk time and the phone number.
The script
Each row is one node in the Komms flow builder: what the agent says, the answer it listens for, and where the call goes next.
| Node | The agent says | Listens for | Next |
|---|---|---|---|
| Greeting | Thanks for calling. Our office is closed, but I can take your details and make sure the right person gets back to you. | — | Reason |
| Reason | What is your call about today? | One of: new customer, existing customer, emergency, other | Emergency check, or Details |
| Emergency check | Is this an emergency that cannot wait until morning? | Yes or no | Yes: Transfer. No: Details |
| Details | Can I get your name, the best number to reach you, and a short description? | Name, phone, description | Confirm |
| Confirm | Reads the details back and asks if anything is missing. | Yes or corrections | Wrap-up |
| Transfer | I am connecting you to the person on call now. | — | Warm transfer to your on-call number |
| Wrap-up | Tells them when to expect a call back, then ends the call. | — | Webhook sends the call summary to your inbox or CRM |
What it costs
| What | Amount | Cost a month |
|---|---|---|
| Talk time | 200 calls × 3 min = 600 minutes at $0.08 | $48 |
| Phone number | 1 × $15 a month | $15 |
| Total | Telephony, the AI model and a standard voice are inside the $0.08, billed in 6-second increments | $63 |
200 after-hours calls a month, 3 minutes each. New accounts get 50,000 free tokens first (about 625 minutes); after that the minimum purchase is $20. Full pricing.
Build it in Komms
- Sign up and create a new script.
- Add one node per row of the table above; set the typed answer each node listens for.
- Point the "Emergency" answer at a transfer to your on-call number.
- Add a webhook on call end to send the summary where your team works.
- Test it in Chat, then buy a number and forward your after-hours line to it.
Questions
- What does an AI after-hours answering service cost on Komms?
- $0.08 per talk minute, all in: the phone call, the AI model and a standard voice. A phone number is $15 a month. At 200 calls a month averaging 3 minutes, that is about $63 a month. New accounts start with 50,000 free tokens, about 625 minutes.
- Can it send emergencies to a real person?
- Yes. A node can warm-transfer the caller to a phone number you choose, so emergencies reach your on-call person while everything else waits for the morning.
- Where do the messages go?
- Every call can fire a webhook with the details the agent collected, so the summary lands in your inbox, CRM or ticketing tool.