Komms · Insurance intake
Insurance intake calls, handled by an AI agent at $0.08 a minute
A Komms agent takes the intake questions your licensed agents repeat all day: coverage type, household, current carrier, the basics for a quote. When the caller is ready, it warm-transfers them with the details already collected, so the licensed agent starts at the quote.
50,000 free tokens for new accounts — $50 of talk time, about 625 minutes. No credit card needed.
Who it is for
For Medicare, ACA, final-expense and auto insurance call centers, and the lead sellers who feed them.
The script
Each row is one node in the Komms flow builder: what the agent says, the answer it listens for, and where the call goes next.
| Node | The agent says | Listens for | Next |
|---|---|---|---|
| Greeting | Thanks for calling about insurance. I will collect a few details so a licensed agent can help you faster. | — | Coverage type |
| Coverage type | What kind of coverage are you looking for? | One of your lines of business | Household |
| Household | How many people would be covered, and their ages? | A number and ages | Current coverage |
| Current coverage | Do you have coverage today, and with which company? | Yes/no and a carrier name | Contact details |
| Contact details | Collects name, ZIP code and a callback number. | Name, ZIP, phone | Transfer |
| Transfer | I am connecting you with a licensed agent now. They will have your details. | — | Warm transfer; webhook posts the intake |
What it costs
| What | Amount | Cost a month |
|---|---|---|
| Talk time | 500 calls × 7 min = 3,500 minutes at $0.08 | $280 |
| Phone number | 1 × $15 a month | $15 |
| Total | Telephony, the AI model and a standard voice are inside the $0.08, billed in 6-second increments | $295 |
500 intake calls a month, 7 minutes each. New accounts get 50,000 free tokens first (about 625 minutes); after that the minimum purchase is $20. Full pricing.
Build it in Komms
- Sign up and create a new script.
- Build the intake nodes; use typed answers so each field lands clean.
- Add the transfer to your licensed-agent queue.
- Add a webhook that posts the intake to your CRM before the agent picks up.
- Have your compliance lead review the wording, then test it in Chat.
Questions
- How much does AI insurance intake cost?
- $0.08 per talk minute all in. 500 intake calls a month at 7 minutes each is about $295 a month including one phone number.
- Does the AI agent quote or sell policies?
- No. It collects intake details and transfers to your licensed agent, who quotes. Your compliance team decides the script wording.
- How does the agent get the details?
- A webhook posts the collected answers to your CRM, so the licensed agent sees them when the transfer connects.