An AI IVR answers a phone line with an AI agent instead of a keypad menu. The caller says what they need in their own words, and the agent answers, asks follow-up questions or sends the call to the right person. Komms does this for $0.08 a minute with the phone call included.

Can an AI agent replace a phone menu?

Yes. A Komms agent answers every call, works out what the caller needs, answers from your documents, screens and qualifies callers, takes messages and transfers to a person or team. Callers do not press keys or sit through a list of options.

How much does it cost to replace an IVR with Komms?

$0.08 a minute with the phone call, the AI and a standard voice included, plus $15 a month per phone number. 3,000 calls a month at one minute each is about $255. There is no setup fee and no per-agent fee.

Can Komms send calls to my team's computers?

Yes, with Kurrent. Kurrent routes each call to a phone, a softphone or a browser, and your website can have a call button that rings through the browser too. Komms can answer first and transfer to the right person.

Does Komms work with my existing phone number?

Yes. Forward your number to Komms, or move the number over. Forwarding can be for all calls, when busy, or when no one answers.

Compare · RingCentral

Komms is 78% cheaper than RingCentral AI Receptionist

Komms reduces talk time 30–40% vs. your agents on the same script.

Komms pricing:

$0.08 a minute, phone call included
$15/mo per phone number

Start free — 625 minutes Free 30 Min Demo

RingCentral$249/mo

Komms$55/mo

You save$194/mo

500 minutes a month · $0.08 a minute all in, plus $15/mo per number

Komms runs AI phone agents you build as a flow of questions, inbound and outbound, with transfer to a person.

RingCentral AI Receptionist vs. Komms

RingCentral sells AI Receptionist on its own at $49/mo, or as an add-on to its RingEX phone system at $39/mo. Each includes 100 minutes a month. Past that, a minute is $0.50/min, billed in 30-second steps. Komms is $0.08/min, phone call included, billed in 6-second steps.

	RingCentral	Komms
AI Receptionist, standalone	$49/mo 100 minutes included; billed in 30-second steps	no plan fee
AI Receptionist, add-on to RingEX	$39/mo 100 minutes included; RingEX phone plan per user extra	no seats
AI Receptionist, minutes past 100	$0.50/min pay as you go; rounded up to 30 seconds	$0.08/min all in, 6-second billing

RingCentral rates read from www.ringcentral.com/pricing/ai-receptionist.html on 28 October 2026. Komms rates read from kx21.com/komms on 3 October 2026.

What Komms has

Build an agent as a flow of questions, with no code, and test it in Chat before a call goes out.
Inbound and outbound calls, with transfer to a person.
English and Spanish in real time.
Bring your own voice, or use a standard one.
Call tools mid-call through webhooks and APIs, and answer from a knowledge base.
No concurrency limits.

The price is $0.08/min, with the phone call, the AI and a standard voice included. Billing is in 6-second steps. Each phone number is $15 a month. New accounts start with 50,000 free tokens, about 625 minutes, with no card.

Total cost, side by side

Take 500 AI minutes a month. On RingCentral AI Receptionist, standalone: $49/mo for the first 100 minutes, plus 400 × $0.50/min = $200. That is $249 a month. As an add-on it is $239, plus the RingEX phone plan for each user.

On Komms, 500 × $0.08/min = $40, plus $15 for one phone number: $55 a month, with the phone call, the AI and a standard voice included (our math).

RingCentral rounds call time up to 30 seconds; Komms bills in 6-second steps. Our math leaves rounding out, so on real calls the gap is usually wider.

Other things to know

RingCentral AI Receptionist answers around the clock, routes calls by name or department, answers questions from your website and documents, takes caller details, books appointments and sends text follow-ups. It comes with a 14-day free trial.

RingEX is RingCentral’s phone system, priced per user. Its own pricing page does not list the seat prices; it says paying yearly saves up to 33%.

You can keep your phone system and forward calls to a Komms number. Komms speaks English and Spanish in real time, has no concurrency limits, and lets you build and test the agent yourself in Chat. New accounts start with 50,000 free tokens, with no card.

Komms pricing:

$0.08 a minute, phone call included
$15/mo per phone number

Also compared: Aircall · Nextiva · Dialpad · Smith.ai · Ruby · AI receptionist pricing

Questions

How much does RingCentral AI Receptionist cost?

On RingCentral’s pricing page, AI Receptionist is $49/mo on its own or $39/mo as an add-on to RingEX, each with 100 minutes included. Past that, a minute is $0.50/min, billed in 30-second steps. Komms is $0.08/min with the phone call, the AI and a standard voice included, plus $15 a month per number.

Is Komms cheaper than RingCentral AI Receptionist?

Yes. At 500 minutes a month, RingCentral AI Receptionist on its own is $249. Komms is about $55 with one number, by our math.

Do I need RingEX to use RingCentral AI Receptionist?

No. RingCentral sells it standalone at $49/mo, or as a cheaper add-on for RingEX customers. Komms works on its own and you can forward calls to a Komms number from any phone system.

How does RingCentral bill AI Receptionist minutes?

RingCentral rounds call time up and bills in 30-second steps. Komms bills in 6-second steps.

Can I try Komms for free?

Yes. New Komms accounts start with 50,000 free tokens, about 625 minutes of calls, with no card.

Komms · AI IVR

Replace your phone menu with an AI agent

No more “press 1 for sales.” A Komms agent answers every call, asks what the caller needs, and handles it the way a live agent would: answers the question, screens and qualifies the caller, takes a message or transfers to the right person.

Start free How Komms works

Phone menu vs. Komms

	Phone menu (IVR)	Komms
How callers say what they want	Press keys from a list	Say it in their own words
A question nobody planned for	No option for it	Answers from your documents, or takes a message
Screening and qualifying	Not possible	Asks your questions and checks the answers
Getting to a person	Press 0 and wait	Transfers to the right person or team, with the details
Languages	One menu per language	English and Spanish

What the agent does on each call

Answers every call: Day or night, every call at once. No hold queue for the menu.
Screens callers: Asks who is calling and why, and can check the number against your own systems before going on.
Qualifies callers: Asks your questions one at a time and takes the call down a different path for each answer.
Answers questions: Hours, prices, addresses, policies: from the documents you load.
Takes messages: Name, number and what it is about, read back to the caller, then sent to your inbox, CRM or other software.
Transfers to a person: To the right team or person, and callers can always ask to speak to someone.

Ring your team anywhere, with Kurrent

Pair Komms with Kurrent to route calls the agent passes on: to a phone, a softphone or straight to a browser, with a call button on your website that rings through the browser too. What is WebRTC?

What it costs

What	Amount	Cost a month
Talk time	3,000 calls × 1 min = 3,000 minutes at $0.08	$240
Phone number	1 × $15 a month	$15
Total	The phone call, the AI model and a standard voice are inside the $0.08, billed in 6-second steps	$255

New accounts get 50,000 free tokens first (about 625 minutes). Contact us: lower prices may apply at your volume. Full pricing.

More Komms setups: AI receptionist · AI answering service · AI call center · AI voice agent · What is an IVR?

Questions

What is an AI IVR?: An AI IVR answers a phone line with an AI agent instead of a keypad menu. The caller says what they need in their own words, and the agent answers, asks follow-up questions or sends the call to the right person. Komms does this for $0.08 a minute with the phone call included.
Can an AI agent replace a phone menu?: Yes. A Komms agent answers every call, works out what the caller needs, answers from your documents, screens and qualifies callers, takes messages and transfers to a person or team. Callers do not press keys or sit through a list of options.
How much does it cost to replace an IVR with Komms?: $0.08 a minute with the phone call, the AI and a standard voice included, plus $15 a month per phone number. 3,000 calls a month at one minute each is about $255. There is no setup fee and no per-agent fee.
Can Komms send calls to my team's computers?: Yes, with Kurrent. Kurrent routes each call to a phone, a softphone or a browser, and your website can have a call button that rings through the browser too. Komms can answer first and transfer to the right person.
Does Komms work with my existing phone number?: Yes. Forward your number to Komms, or move the number over. Forwarding can be for all calls, when busy, or when no one answers.